Please ensure that your hand luggage is within the maximum dimensions and quantity permitted by your airline.

Our Customer Services team are available during the hours of 09:00 and 18:00 daily, and are here to help with any queries you may have. They can be contacted via the Customer Service Information Desk in the main concourse, by email [email protected] and telephone 01481 237267.

Airlines: Any enquires relating to, bookings, airline feedback/complaints, flight details etc, please contact your airline direct.

Flight times: Please visit www.airport.gg for arrivals/departures information

General aviation enquires: i.e. requesting information on landing fees, booking training flights or General Aviation please email  [email protected]

Feedback: If you would like to give us any feedback, please use the main customer feedback form on the airport website.

Sunflower Lanyards: or cards can be collected at the Information Desk

Customer Service Information Desk can offer Euro currency exchange at its desk in the main terminal concourse.

However, other currencies can be pre-ordered through BATIF at guernseypost.com click on BATIF Services.

If you order your currency online there are several pick-up points available, one option is the airport, if you click on airport, your currency can be delivered to the information desk where it can be collected.

BATIF Logo

 

Providing an excellent customer service for all passengers transiting through Guernsey Airport is our key priority.  We welcome feedback.  If you would like to get in touch with a member of our Customer Services team, please follow this link.

Motor bikes can be parked at Guernsey Airport free of charge (at your own risk).  

The designated parking area is located in the overflow carpark (nearest to Jacksons Garage). All motor cyclists can enter the carpark via the left hand entrance lane.

Please take care when entering/exiting the car park as this is also the main vehicle route.

Bicycles can be parked at Guernsey Airport (at your own risk) free of charge.  

The designated parking area is located to the west of the terminal building, near to the main departure doors.

See details here for Airport parking charges.

Driving by car to/from Guernsey airport is a little different to driving in the UK, our roads are primarily narrower and there are a few different rules and signs to keep traffic flowing. Guernsey and Alderney drive on the left and the maximum speed limit is 35mph. 

More information can be found here.

All public parking is free although for some of the shopping and on-street parking areas, you will need to display a parking disc "clock" available at many retail outlets including our customer services information desk however, there will be a small charge.

Getting to and from Guernsey Airport could not be easier. Located in the parish of the Forest in the south of the island it is approximately 15 minutes (by car) from the east coast where Guernsey's capital of St Peter Port is located.  This is also the location of the island's main harbour, giving straightforward access for onward sea travel to the Bailiwick’s islands of Herm and Sark as well as the UK, Jersey and France.

Key upgrades to Guernsey Airport security assets completed

23rd August 2022
Passengers flying out of Guernsey Airport should now enjoy a smoother journey from Check-in through to Departures following a programme of significant upgrades to both the Hold Baggage System (HBS) and Central Search Area (CSA). These upgrades form part of the Guernsey Airport Security Upgrades programme and directly support Guernsey Ports’ aims of maintaining safety and regulatory compliance…

New Airports Fire Manager appointed

3rd June 2022
Guernsey Ports have appointed Pete Bretel (pictured left) as its new Airports Fire Manager who be leading and developing both the Guernsey and Alderney Airport Fire and Rescue Services. Mr Bretel joined the service in 2001 as a firefighter before subsequently being appointed a Crew Commander and Watch Manager. Mr Bretel previously held the role of Training Coordinator / Emergency Planning Officer…

Security Area Upgrade – New Lane Installed and in Service

26th May 2022
The project to comprehensively refresh Guernsey Airport’s passenger and cabin baggage security screening facility is progressing well. The first of two new security scanners have been installed and is now in use. Guernsey Ports are pleased to announce that two lanes will be available for the May half term, as planned. This will help support the anticipated increase in passengers travelling out…

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